Heavies — Heavy & Oversized Parcel Delivery Service

Heavies is Trackon's specialised parcel delivery service for heavy, oversized and industrial items that exceed standard courier weight and dimension limits. It handles shipments such as large machinery parts, industrial equipment, bulk cartons and other consignments requiring stronger handling and dedicated logistics planning.This gives senders and businesses greater confidence in their shipping decisions overall.

Items that exceed standard courier weight or dimension limits generally qualify for Heavies, including heavy machinery components, industrial equipment, large product cartons, oversized parcels, palletised goods and other non-standard consignments that require specialised handling beyond what regular parcel courier provides.Trackon support can provide further guidance on specific requirements if needed.

Weight thresholds that distinguish Heavies from standard parcel service depend on the specific route and applicable service conditions. Trackon can confirm the exact weight and dimension limits where a shipment transitions from standard parcel to Heavies classification at the time of booking your consignment.This ensures senders have complete clarity before finalising their shipment booking.

Yes, palletised shipping options are available for eligible heavy and industrial consignments through the Heavies service. Palletisation is particularly useful for structured, stackable or industrial items that benefit from secure loading, stable transit positioning and efficient unloading at the destination using standard handling equipment.Discussing specific needs with Trackon at booking helps ensure the best possible outcome.

Heavies handles individual heavy or oversized parcels within Parcel Express at parcel-level service. Enterprise Logistics FTL and PTL are full or partial truckload freight solutions designed for much larger shipment volumes that require dedicated or shared truck capacity rather than individual parcel-level handling.This makes it a practical and dependable option for regular shipping requirements.

Heavies charges are calculated based on factors such as origin, destination, actual weight, volumetric weight, dimensions, shipping mode and applicable service conditions. Because heavy and oversized items require specialised handling, pricing may differ from standard parcel rates and should always be confirmed at booking.Verifying the applicable conditions before placing your booking is always a good practice.

Yes, doorstep pickup is generally available for eligible Heavies shipments, subject to location, weight and operational logistics at the pickup point. For very heavy or oversized consignments, confirming pickup logistics and any loading assistance requirements with Trackon at booking is strongly recommended to ensure smooth collection.

Loading and unloading logistics depend on the specific shipment weight, dimensions and pickup or delivery location conditions. Senders and receivers should discuss any special loading or unloading requirements with Trackon at the time of booking to ensure appropriate arrangements are in place for their heavy consignment.

Shipment protection options may be available for Heavies depending on the declared value, weight and type of items being shipped. Customers should check with Trackon at the time of booking for applicable coverage details and terms, especially for expensive industrial equipment or irreplaceable heavy items.

Yes, e-commerce businesses selling large, heavy products such as furniture, appliances, fitness equipment and industrial supplies can use Heavies for customer order fulfilment. This helps online sellers deliver oversized items that standard courier services cannot handle, reducing failed deliveries and customer dissatisfaction.Checking applicable details before finalising your booking helps avoid any unexpected issues.

Yes, businesses with regular heavy shipping needs can discuss standing Heavies service arrangements with Trackon's business team. This is particularly useful for manufacturing, distribution and wholesale businesses that ship heavy consignments on a recurring basis and need predictable handling and service levels.This gives senders and businesses greater confidence in their shipping decisions overall.

Dimension limits for Heavies depend on the specific route, shipping mode and operational capacity involved. Because oversized items may require special routing or handling arrangements, confirming exact dimension limits with Trackon at the time of booking ensures your consignment can be accommodated through the service.